Out of Balance Reports

When the nominal ledger is updated, if there is an Out of Balance (OOB), the nominal update will print an out of balance report, before the rest of the update.

It will also print OOB next to the transaction on the nominal ledger update, this may not print until the nominal is in the relevant period.

The OOB means the debits and credits for a source run do not agree. The source run is the run number for the relevant transaction from the related module.

As well as the OOB report the Trial Balance will not be in balance.

Reasons for an Out of Balance (OOB)

Here are some reasons why:

• Crashes on the system to cause one of the transactions not to be posted
• A fault with the software

To Correct the Out of Balance

If the OOB reports are not corrected the Trial Balance will not balance.

YOU MUST NOT DO ANY END OF MONTHS UNTIL THE OOB HAS BEEN CORRECTED AND THE TRIAL BALANCE IS BACK IN BALANCE

Transaction Mismatch

This message will appear on both a Nominal Transaction print and a Trial Balance if the sum of the transactions on an account does not equal the balance on the account.

The cause is usually a crash on the system and the only cure is to run a toolkit program.

Please contact support to correct this for you.