Customer Retention Builder [CRB]
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Data Builder
Thursday, 4 February 2021 crb
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Booking Requesets
Thursday, 4 February 2021 crb
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CRB Actions
Thursday, 4 February 2021 crb
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Customer Hasn't Received a CRB Call?
Updated: Wednesday, 30 November 2022 call not sent call sent communication preferences crb mot reminder no follow up service reminder
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Customer Shouldn't Have Received CRB Call
Updated: Thursday, 4 February 2021 call shouldnt go communication preferences crb disabled loyalty mot reminder service reminder
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CRB Manual
Updated: Wednesday, 30 November 2022 booking requests call scripts communication preferences crb follow up call loyalty call mot reminder service reminder
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Data Builder
Updated: Thursday, 4 February 2021 audit audit view crb data builder data driver
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Calls Tab
Updated: Wednesday, 7 December 2022 booking proccess booking requests crb customer retention builder
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CRB Booking Process
Updated: Thursday, 4 February 2021 book job booking in process booking process builder crb customer retention