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Reconciliation Errors

Creation date: 07/06/2020 14:35 Updated: 16/07/2020 16:30 out of balance reconciliation reconciliation error transaction mismatch

Sales Ledger to Nominal Ledger

Check there are no transaction mismatches on the reconciliation print – if there is this needs support to run a toolkit or the next month end will correct it
Check the Dump Account in the Nominal Ledger (99999)
Check for any Out Of Balance Reports
Print a Trial Balance and check it is in balance and there are no transaction mismatches
Check on previous reconciliation prints to see when it was last in balance
Check through the transactions on Sales Ledger and Nominal Ledger to see if you can find the transaction
Once you have located the transaction check what hasn’t posted correctly and do a journal to correct
Once the above has been done and you still can’t find the transaction please contact Software Support

Check there are no transaction mismatches on the reconciliation print – if there is this needs support to run a toolkit or the next month end will correct it
Check the Dump Account in the Nominal Ledger (99999)
Check for any Out Of Balance Reports
Print a Trial Balance and check it is in balance and there are no transaction mismatches
Check on previous reconciliation prints to see when it was last in balance
Check through the transactions on Purchase Ledger and Nominal Ledger to see if you can find the transaction
Once you have located the transaction check what hasn’t posted correctly and do a journal to correct
Once the above has been done and you still can’t find the transaction please contact Software Support