Peak Software Telephone Number: 01625 428220 ✕

Creating a Ticket

Creation date: 15/10/2020 14:44 Updated: 15/10/2020 16:15 add query create query create ticket query ticket

In the Peak Portal you will need to do the following:

Category What part of the system you are using/in
Priority [Low, Normal, High, Critical]
Subject This is a a brief description of the query
Ticket Details Enter what the issue is along with reference numbers, stock numbers, etc, as much information as you can get from the customer to help solve the query quickly

You can copy and paste screen prints onto the ticket

You can add any attachments or a screen capture video by clicking on